Frequently Asked Questions

Cerebrax Mentiq is a leading artificial intelligence and intelligent systems company specializing in custom AI solutions, machine learning services, and research. We help organizations transform through intelligent technology, offering everything from strategy consulting to advanced model development and deployment.

Our headquarters is located in Taipei, Taiwan at No. 88, Zhongshan Road, Taipei 104, Taiwan. We serve clients throughout Asia-Pacific and internationally with remote capabilities.

Cerebrax Mentiq was founded in 2020 and has since completed over 500 successful AI projects. We've established ourselves as a trusted partner for enterprises seeking cutting-edge AI solutions.

We serve a wide range of industries including financial services, healthcare, retail, manufacturing, transportation, telecommunications, and more. Our expertise spans multiple sectors with proven success across diverse applications.

We offer comprehensive AI services including custom AI development, machine learning solutions, data analytics, AI infrastructure, research & development, and training & consulting. Each service is tailored to meet specific business needs and objectives.

Yes, absolutely. Custom AI development is one of our core services. We work with you to understand your unique challenges, design solutions, and build intelligent systems tailored specifically to your requirements and data.

Our implementation follows a structured six-phase process: Discovery & Analysis, Strategy & Planning, Development & Training, Deployment & Integration, Optimization & Monitoring, and Support & Evolution. This ensures quality outcomes and sustained value delivery.

Project timelines vary based on complexity, data availability, and specific requirements. Simple projects might take 2-3 months, while comprehensive enterprise solutions could take 6-12 months. We'll provide clear timelines during the discovery phase.

Yes, we provide comprehensive ongoing support including monitoring, optimization, maintenance, and continuous improvement of your AI systems. Support plans are customized based on your needs.

We work with a wide range of technologies including Python, TensorFlow, PyTorch, scikit-learn, and other industry-standard tools. Technology selection is based on project requirements and best practices for your specific use case.

We implement enterprise-grade security protocols including encryption, access controls, compliance with local regulations (GDPR, CCPA, etc.), and secure deployment practices. All solutions are designed with privacy and compliance as core requirements.

Yes, we support flexible deployment options including cloud platforms (AWS, Azure, GCP), on-premises infrastructure, and hybrid solutions. We also support edge deployment for real-time applications.

We prioritize explainable AI using techniques like SHAP, LIME, and attention mechanisms. Transparent, interpretable models are essential for trust and regulatory compliance in our solutions.

Pricing is customized based on project scope, complexity, team requirements, and timeline. We provide transparent cost estimates during the discovery phase. Various engagement models are available to match your budget and needs.

Yes, we offer various engagement options including project-based, time & materials, dedicated teams, and retainer arrangements. We'll work with you to find the model that best suits your organization's needs.

Absolutely. We work with organizations of all sizes. For startups and small businesses, we often develop customized packages and can scale solutions as your organization grows.